FAQs

1. What types of pet food do you offer?

We provide high-quality, natural dog and cat treats including jerky, kibble, snack boxes, dehydrated meats, and nutritious training bites.

2. Are your products safe for all pets?

Yes! All items are made from premium, pet-safe ingredients. However, always check the product description if your pet has allergies.

3. How long does shipping take?

• UK & Ireland: 5–10 business days
• International: 7–15 business days
Tracking information is provided once your order ships.

4. Do you accept returns?

Yes. Unopened and unused items can be returned within 14 days. Opened food products cannot be returned for safety reasons.

5. What should I do if I receive a damaged product?

Please email us within 7 days with photos. We’ll replace or refund the item immediately.

6. Can I cancel my order?

Orders can be canceled within 12 hours of purchase. After processing begins, cancellation may no longer be possible.

7. Do you ship internationally?

Yes! We ship worldwide.